At Smart Media Creatives, we strive to provide high-quality digital products and services. Since our products are digital downloads, we have specific policies regarding refunds and cancellations.

1. Refund Policy

As digital products cannot be returned once downloaded, we generally do not offer refunds. However, refunds may be considered in the following cases:
✅ You purchased the same product multiple times by mistake.
✅ The file is corrupt or missing essential elements that prevent usage.
✅ You did not receive the download link after purchase (contact us for assistance).

Refund requests must be made within 7 days of purchase by emailing us at arunsahu@smcofficial.com with your order details.

2. Cancellation Policy

Since our products are delivered instantly, cancellations are not possible once payment is processed. Please review your order carefully before completing the purchase.

3. Exceptions

We do not offer refunds or cancellations for:
❌ Change of mind after purchase.
❌ Lack of software compatibility (please check product details before buying).
❌ Failure to use the product due to lack of knowledge (we recommend checking tutorials).

4. Need Help?

If you face any issues with your purchase, please contact our support team at arunsahu@smcofficial.com, and we will assist you in resolving the issue as quickly as possible.